If you are a customer, check all that apply as to what you typically are looking for on our site- (check all that apply)
Porcelain
Wicker
Chinoiserie tole
Glass collection
Holiday items
Unique gift items
Giftwrap
Florals, etc....
Other:
If you have purchased from us in the past, how would you rate the quality of the items you received?
Excellent, loved them!
Very pleased
Good, met my expectations
Pretty good
Fair or poor
Other:
If you have purchased from us in the past, how would you overall rate the quality of your experience?
Excellent!
Very good!
Good
Fair, had a few hiccups that were resolved
Fair, had/have a few hiccups in the process of working on
Poor
Other:
If you have purchased from us in the past, how would you overall rate the customer service you experienced?
Excellent
Very good
Good
Fair
Poor (if you checked this please email me at tina@enchantedhome.com)
Other:
If there was any kind of issue with your order/delay was it resolved in a timely and professional manner?
Yes, very much so
For the most part
It was resolved professionally but not in a timely manner
It was not a very professional experience
No it was not
Other:
On a scale of 1-5 how likely would you recommend our site to a friend (1 being the least likely, 5 being the most likely)?
1
2
3
4
5
Is there a particular category that we do not sell/offer that you think we should consider or that there is a shortage of?
How often do you look at our arrival sales or presales?
Almost every time there is one
Pretty often
Here and there
Not too often
Rarely/never
Which 2 categories do you most associate with the name Enchanted Home?
Porcelain
Wicker
Chinoiserie tole
Glass items
Holiday (ornaments, trees, etc..)
Gift wrap
Florals and custom florals
Other:
Consider this a "drop box" a place where you can leave a comment, make a suggestion, praise an employee you may and have worked with, offer constructive criticism (we recognize this part of doing business)! This is the only way we get better!